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Emergency plumber in Belsize Park

The Washington pub on England's Lane in Belsize Park
Photo: Ewan Munro, CC BY-SA 2.0

Belsize Park was built for families in large houses, and much of it now houses several families under one roof. Between the 1850s and 1860s, builders such as Daniel Tiley put up hundreds of stucco semi-detached villas here. After the First World War many of them were divided into flats, and blocks of flats went up alongside. That history explains most of the emergencies we see in the area.

When the problem starts in someone else’s flat

In a villa split into four or five flats, the pipes were never designed for the way the building is used now. Supply pipes run through every floor, bathrooms sit above other people’s bedrooms, and a single drain often serves the whole house. A leak in the top-floor bathroom can show up as a stain on a ground-floor ceiling, two rooms away from where it began.

When you call us, we deal with your home first: water off where we can, electrics made safe, ceilings checked. Then we trace the water to its source. If the fault is not in your flat, we tell you clearly what we found, so you can show your neighbour or your managing agent instead of arguing about whose pipe it is.

Mansion blocks and communal heating

Not every flat here is a conversion. Belsize Park has purpose-built blocks too, including Hillfield Court, a 1930s art deco block off Belsize Avenue, which has a central boiler room supplying hot water and heating to the flats. In a building like that, no hot water can mean a fault in your flat or a fault in the plant that serves everyone. We check which it is before anyone starts taking things apart.

Mews, lightwells and older pipework

North of Belsize Lane, the old mews houses of Belsize Village have their own quirks: tight spaces, pipes boxed in behind later conversions and lower floors close to the drains. Across the area, Victorian houses can still hide lead supply pipes. Thames Water says homes built before 1970 may have them, and it suggests checking the pipe where it meets your stopcock.

A conservation area

Almost all of Belsize Park is in the Belsize Conservation Area, first designated in 1973. Camden’s Article 4 direction here removes some of the usual rights to change the outside of houses and flats. A repair inside your home is not affected. A new flue or a pipe on the front of the building may need permission, and we tell you before anything changes on the outside.

Whether you are on England’s Lane or Lancaster Grove, call 07862 142953 or send us a photo on WhatsApp. If water is coming through a ceiling, read what to do about a leak through the ceiling while you wait.

Belsize Park at a glance

Postcodes we cover
  • NW3
Streets we often visit
  • Belsize Park Gardens
  • Belsize Square
  • Belsize Avenue
  • Belsize Lane
  • Belsize Crescent
  • Belsize Grove
  • Buckland Crescent
  • Lancaster Grove
  • Glenloch Road
  • Eton Villas
  • England's Lane
  • Haverstock Hill
Local landmarks
  • Belsize Park tube station
  • Belsize Village
  • England's Lane
  • The Washington pub
  • Hillfield Court
Common problems here
  • Leaks travelling between flats in villas converted into several homes
  • Shared supply pipes and risers serving a whole house
  • Hot water failures in blocks with a communal boiler
  • Old lead and early copper pipework in Victorian houses
  • Blocked drains shared by every flat in a converted house

Questions people ask

The water is coming from the flat upstairs. Can you still help?

Yes. We stop the damage in your home first, then find where the water is coming from. If the cause is in a neighbour's flat or in a pipe the whole house shares, we explain exactly what needs to be fixed and by whom, so you can pass it on to your neighbour or managing agent.

Our block has a central boiler. Who fixes the hot water?

It depends where the fault is. If the problem is in your flat, such as a valve, a heat exchanger or your own pipework, we can usually deal with it. If the building's plant has failed, it is the managing agent's job, and we can tell you which it is.

Can you shut off the water to just my flat?

Usually, yes. Most converted flats have their own stopcock, often in a kitchen cupboard or by the front door. Where one supply feeds the whole house, we find the best place to isolate it and keep the disruption to your neighbours short.

Do you come out to Belsize Park at night and at weekends?

Yes, 24/7. We aim to be with you within 60 minutes.

Sources

  1. Belsize Park, Wikipedia
  2. Hillfield Court, Wikipedia
  3. How to check for lead pipes, Thames Water
  4. Article 4 directions, heritage and conservation, Camden Council
  5. The Town and Country Planning (General Permitted Development) (England) Order 2015, Schedule 2, Part 1, Class G, legislation.gov.uk
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